Troubleshooting My alarm has been triggered, how do I disable the alarm? The door status is always showing closed. When the door is opened, the status still showed closed. The latch is not retracting when the handles are turned. My Lock does not fit correctly on my door? I hear a grinding sound and then an error beep when trying to operate the lock. I have handed my lock incorrectly. How do I change the handing? My Bluetooth is not connecting to my lock with the communication Error: "Unable to get status" Message