How to Invite Guests to Your Smart Lock

Issue keys to family, friends, and services listed in your contacts with Yale. Simply send each guest an invitation to download the app. After doing so, they'll have instant access to your home based on the access levels you set. If they already have an Yale Access Account, your key will appear in their keychain after you send the invite provided you send it to the number listed in their Yale Access Account. Select iOS or Android (depending on your device) for steps to invite guests to use your Yale Access Smart Lock.

iOS Android

iOS

To add a guest, first send them an invite:

  1. Open the Yale Access App and select the Guest Icon from the menu on the lower right of the screen.
  2. Select Invite and then choose an invite option. Enter the guest's phone number or select them from your contact's list to invite them to use your lock.
  3. Select Send Invite once you have added your guest and designated their access level and type. More information on access levels is available here.

After you invite a guest to your Yale Assure, they will receive a text notification with a link to download the Yale Access App. When the invitee downloads and opens the Yale Access App, they have three options to log in. Your guest should choose the blue button that says I RECEIVED AN INVITE. Selecting this option adds your lock to their keychain. Your guest will be added to your Guest List and they will see your lock in their Keychain on their Yale Access App.

If your guest selects the option to SET UP MY FIRST YALE ACCESS DEVICE they will be prompted through the lock setup flow, but will be unable to complete the flow as the device is already associated with your account.

The last option is to SIGN IN to an existing account. Yale Access users that already have an account with devices associated with it can use this option to log in.

Guests have limited access to the Yale Assure. If you want to give someone more access, such as Auto-Lock or Auto-Unlock privileges, you can upgrade them to Owner access. To change a Guest's access to Owner, follow the directions outlined here.

If you have an Yale Access Keypad, it's just as simple to issue your Guests an entry code. To learn about Entry Code invites, please click here.

Android

To add a guest, first send them an invite:

  1. Open the Yale Access App and select the Guest Icon from the menu on the lower right of the screen.
  2. Select Invite and then choose an invite option. Enter the guest's phone number or select them from your contact's list to invite them to use your lock.
  3. Select Send Invite once you have added your guest and designated their access level and type. More information on access levels is available here.

After you invite a guest to your Smart Lock, they will receive a text notification with a link to download the Yale Access App. When the invitee downloads and opens the Yale Access App, they have three options to log in. Your guest should choose the blue button that says I RECEIVED AN INVITE. Selecting this option adds your lock to their keychain. Your guest will be added to your Guest List and they will see your lock in their Keychain on their Yale Access App.

If your guest selects the option to SET UP MY FIRST YALE ACCESS DEVICE they will be prompted through the lock setup flow, but will be unable to complete the flow as the device is already associated with your account.

The last option is to SIGN IN to an existing account. Yale Access users that already have an account with devices associated with it can use this option to log in.

If you want to change a Guest's access to Owner, follow the directions outlined here.

If you have a Yale Access Keypad, it's just as simple to issue your Guests an entry code. To learn about Entry Code invites, please click here.

PLEASE NOTE: Guests need to have a compatible smart phone to download the Yale Access App and use your Smart Lock.