Customer Service Phone: 1300 LOCK UP (1300 562 587) Outside Australia:+61 3 8574 3619 Click here for holiday period closure 2020 information. Email Us To contact us please use the form below. Please note: This contact form is for Australian customers.To contact Yale in a different country please click here. * mandatory field First Name * Last Name * Title Company Email * Phone How would you like to be contacted? Email Phone Comment Attach image (if required) Frequently Asked Questions Smart Locks FAQs, How-to Guides and Troubleshooting for Yale Unity Entrance Lock, Yale Smart Keypad, Yale Access and Yale Connect Bridge. Mechanical Locks FAQs for Yale Keyless Digital Deadlatch Upgrade Kit and Travel Locks.